Effective May 2020
The ways we collect personal data about you and the reasons we do so.
How we use your personal data.
Possibilities we accord to you about your personal data.
Act.2 What data do we collect and how we collect it
Data you provide us
Other data you choose to give us (such as information in player support)
Data we collect automatically
We may create and collect a Casciore game-specific ID for you when you use the « Casciore Experience Services ».
We may collect your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address and IMEI) when you use the « Casciore Experience Services ».
We may collect data about your device, such as device name and operating system, browser type and language.
We may collect data with cookies and similar technologies.
We may collect coarse location data (country or city-specific).
Data we collect from our partners
We may collect data for advertising
We may collect data for analytics purposes, so we can keep improving our games
We may collect data we receive if you link a third-party tool with the « Casciore Experience Services » such as login using your social account such as Facebook or Google
We may collect demographic data
We may collect data to fight fraud
We may collect data from any platforms that the games or the « Casciore Experience Services » run on.
Act. 3 All the reasons why we collect your data
Create a better « Casciore Experience Services »
Create accounts into the « Casciore Experience Services »
Develop, improve and operate the « Casciore Experience Services »
Allow you to play with the « Casciore Experience Services »
Verify and confirm payments
Moderate chats either automatically or manually
Take action against fraudulent or misbehaving players
Provide and deliver products and services you request
Send you communication related to the « Casciore Experience Services »
Develop our relationship with you
Respond to your comments and questions and provide player support
Enable you to communicate with other players
Provide the « Casciore Experience Services » more enjoyable for our players
To show personalized advertisements
We may analyze, profile and segment all collected data in anonymized form.
Multiplayer and Social features
Social features are in some case a big component of « Casciore Experience Services ».
Anyway, other players may see your profile data, in-game activities and read the messages you have posted.
Transfer to our third-party partners personal data for
Deliver, target and improve our advertising and the « Casciore Experience Services »
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
Social media, advertisements, third-party partners
Like most online services the « Casciore Experience Services » include features from our partners, such as social media interaction and in-game advertising.
Your data may be processed, stored and transferred to countries outside your country of residence and beyond the European Economic Area (EEA), such as Switzerland or the United States of America (Privacy Shield certification). Privacy laws in these countries may not offer the same level of protection as in your country or in the EEA. Our « Casciore Experience Services » is global and we make all effort to share our passion around the world, so far, if we have to share your personal data outside the EEA, we do in basis of EU standard.
Act. 4 Your data, your rights !
In our released game, you can always disable directed advertising by checking the privacy settings of your device.
Accessing to your personal data that we hold
You can request, a copy of your personal data in an electronic format. we will provide you an answer in a reasonable timeframe.
Deleting your personal data that we hold
You can request, a complete delete of your personal data that we hold. *See more Act.5
Your other rights
We encourage you to update your data and/or correct them as you need. You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. If certain personal data is processed based on consent given by you, such consent can also be withdrawn by you at any time, for example in the applicable game’s settings.
Act. 5 How do we protect your data
As we cannot control third party activities, we decline all responsibility in the case of said third party use of personal data about you and we cannot guarantee that they adhere to the same practices as Casciore. The « Casciore Experience Services » is developed to implement administrative, technical security acceptable methods to protect your personal data and to guarantee the security of its systems.
If you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements. In brief that means we will only remove unnecessary data.
We will periodically check unused game accounts and we regularly review and remove unnecessary data.
Act. 6 Age limits
If you are under 13 years old, please do not send any data about yourself to us. If Casciore learns that personal information of users under the age of 13 has been collected, other than for support of the internal operations, we will take reasonable steps to remove such information. If you believe that we may have unintentionally collected personal information about your child who is under 13 years of age, you may contact us using the details provided below.
Act. 7 Our Partner
How to contact us
For any questions about « your » data and « our » data protection, or if you have any requests please primarily contact us at firstname.lastname@example.org.
Dispute settlement. In the case of disputes concerning or involving the use of the « Casciore Experience Services », you accept that the dispute in question will be governed by Belgium law and Belgium tribunals, independently of any conflict with other legal provisions.